Delivery & Returns Information

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Fast, Tracked Delivery (4–7 Days)

Every Sheridan’s case is shipped daily from our UK warehouse direct to your door in the USA. We use fully tracked and insured courier services. Most customers receive their order within 4–7 working days.

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Duty-Paid – No Hidden Costs
All orders are shipped Duty-Paid, which means U.S. customs duties and taxes are prepaid by us. The price you see at checkout is the final price – no surprise charges on delivery.

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Delivery Process

• Orders require a signature on delivery. If you’re not at home, the courier will leave instructions for redelivery or collection.

• Please ensure someone over 21 is available to sign for the delivery.

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Our Guarantee
We take full responsibility for safe delivery. If your order is damaged in transit, simply email us within 24 hours with photos. We’ll either send replacements or refund you promptly.

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Returns
Due to the nature of the product, we cannot accept returns for unwanted orders. However, in the rare event of damage or delivery issues, you’ll always be refunded or replaced in full.

No customer has ever been left out of pocket in over 17 years of shipping Sheridan’s to the USA.